Blue Prism Pulse Agenda - Click to Register Now

Time Description Speaker
08:00 am - 8:45 am Registration check-in and light breakfast  
8:45 am - 9:00 am Bienvenue à Paris // Welcome to Blue Prism Pulse Pat Geary, Chief Evangelist
Isabelle Moreau, Sales Director France
Jean-Pierre Caron, Sales Director France

9:15 am - 9:45 am

Case Study: Jaguar Land Rover
Robert Kesterton, Head of Business Optimisation: 
Robert has been with Jaguar Land Rover for over 4 years and is the Head of Business Optimisation. He has over 15 years comprehensive analysis, change 
and project management 
experience and has worked for companies including DEFRA, UCAS and the Law Society before joining Jaguar Land Rover. He has an ISEB Business Analysis Diploma and ITIL service management certification as well being an experienced Prince II practitioner.
9:45 am- 10:15 am The Future of Blue Prism
Peter will discuss the product vision, architectural tenets and future direction of Blue Prism including new Artificial Intelligence (AI) integrations. New AI functionalities will increase automation, simplify adoption and allow best-of-breed capabilities to improve the execution of digital strategies.

Small_BW2Peter Walker, EMEA Presales Manager:
Peter manages Blue Prism's presales consulting team in EMEA and, through his experience of 13 years with the company, has a wealth of insight into the business impact of RPA as a technology as well as the emotional, social and cultural considerations at stake.

10:15 am - 10:30 am Coffee Break  
10:30 am - 11:00 am
Heineken: Lessons Learned from implementing a Global RPA Framework
In his presentation, Menand will be sharing Heineken's RPA journey from proof of concept to shaping their Robotics Governance Framework whilst sharing lessons learned around implementing processes through their Competency Centre. With RPA now being firmly embedded within their Financial back office processes, Heineken is now incorporating RPA within strategic programs to think with an "automation-first" lense.
Menand Odedra, RPA Program Lead  Menand is currently leading the Global RPA delivery program within Heineken in Amsterdam where he has been working for the past 4 years. Prior to joining 
Heineken, Menand has had extensive experience working in Digital Transformation and Process Optimization programs within the Royal Mail, Accenture and IBM.
11:00 am - 11:30 am
Executive Vision: How BNP PARIBAS Personal Finance is deploying Blue Prism RPA across multiple countries in a consistent way
jean-charles-lagacheJean-Charles Lagache, Chief Operating Officer 
Jean-Charles' mission at BNP Paribas is to support Business Growth and increase Operational Efficiency by Impulsing Digitalization & Automatization 
transformation, while supporting regions and countries and Monitoring the Operations of BNP
11:30 am - 12:00 am
Case Study: Aviva
rob-wilson2Rob Wilson, Customer Experience Transformation Director 
Rob is an experienced Customer Service Operations Director and Consultancy Director who has led and transformed contact centre and back office aviva-sigorta-logo-66F8BC8A70-seeklogo.comoperations in UK, Europe & Asia, delivering improvements in efficiency, customer experience and employee engagement. An expert in the application of Systems Thinking & Intelligent Automation in contact centre and service operations.
Andrada Covaci, Robotic Process Automation Manager
Andadra is a mathematics engineer with a process optimization background, Andrada has structured the Intelligent Automation approach in AVIVA France,
by combing the best technologies in terms of orchestration, robotics automation, optical character recognition and artificial intelligence. 
We create capacity by removing non-value manual effort, allowing our people to focus on the essential, our customers”.
12:00 pm - 12:30 pm Closing remarks & Apero  


*Agenda subject to change.